International Operations Manager

  • Operations
  • Ho Chi Minh, Vietnam

International Operations Manager

Job description


We are looking for an International Operations Manager who will be responsible for Leflair’s international supply chain. The candidate will be in charge of optimizing the logistics flow from fulfillment to last mile delivery, managing the relationship with our 3PLs abroad, setting up new fulfillment centers across the globe and managing internal operations processes.


About Us

Leflair is the go-to destination for smart buyers who wish to purchase branded and quality products at great price, while enjoying the same exclusive shopping experience as in luxury stores. Leflair provides its members with exclusive access to the world’s best brands at up to 50% off retail. Every morning, we launch flash sales for women, men, kids, and home.


Job Description

● Manage and optimize supply chain with existing cross-border hubs in Singapore & Hong Kong: work with warehouses, logistics partners, suppliers and internal teams to customize Leflair’s international solution

● Handle key account management relationship with 3PLs, monitor their performance and implement solution to improve it

● Manage payment flows and payment reconciliation processes with finance to optimize cash flow while ensuring the best partner experience possible

● Handle B2B import shipments from logistics to customs clearance from Europe, America & Asia to Leflair’s hubs

● Manage indirectly Customer Service for any matter related to cross-border

● Set up new fulfillment centers across Asia from deal negotiation to solution implementation and project management

● Based out of Vietnam, occasional trips to Singapore & Hong Kong

Requirements

● Minimum 3 years of solid B2C and/or logistics industry background

● Excellent project management skills, including demonstrated ability to think end-to-end, manage long-term projects and manage multiple projects simultaneously

● Exceptional data management skills, SQL is a plus

● Outstanding communication skills in all forms

● Confidence in problem-solving with ability to generate ideas and solutions

● Strong listening and judgement skills to make wise decisions in the interest of Leflair

● Strive for impact and high performance. Hunger for success with a committed motivation to getting things done

● Passion for excellence, eagerness to learn and willingness to work hard

● Fluent English