CRM Manager

  • Marketing
  • HCM, Vietnam

CRM Manager

Job description

Coolest ecommerce startup in town would like to bring on a Customer Relationship Management (CRM) Manager. We’re looking for an analytical, diligent, eye-for-details individual who is passionate about data and wants to create a career in one of the most promising channels in the marketing world. We offer a flexible schedule and provide extensive training, guidance and support - tailor only for you, as well as the opportunity to experience the industry from the inside and gain valuable work experience.


About Us

Leflair is the go-to destination for smart buyers who wish to purchase branded and quality products at great price, while enjoying the same exclusive shopping experience as in luxury stores. Leflair provides its members with exclusive access to the world’s best brands at up to 50% off retail. Every morning, we begin flash sales for women, men, kids, and home.


Key Responsibilities

  • Brainstorm, conceptualize and plan marketing campaigns to be featured on Leflair's daily newsletter
  • Create relevant campaigns through other CRM touchpoints (SMS, push notifications, etc.) to increase conversion and enhance customer lifetime value.
  • Conduct relevant customer analysis in order to monitor and maximise customer lifetime value.
  • Initiate, manage and run relevant A/B tests to acquire and retain customers
  • Involve in other marketing activities (events, PR activations, etc.)

Requirements

  • Bachelor’s Degree in Marketing or Business or equivalent experience 
  • Minimum 3-year experience of CRM and digital marketing ideally in a similar industry.
  • Experienced in executing customer acquisition, re-engagement and retention campaigns.
  • Analytical with a good sense of data reporting. Experienced in managing databases and SQL is a plus.
  • Basic knowledge about Excel, Photoshop, HTML and CSS.
  • Detail-oriented, a fast learner and a team player.


What We Offer In Return

  • Chance to work in a developing industry with skyrocketing growth rates

  • Rapid knowledge growth as full stack developer and big impact on the company

  • High performing environment where results are more important than effort

  • Competitive salary and promotions based on employee skill set and success

  • A chance to work with high energy, international and innovative teams

  • Freedom in a responsible, collaborative and creative environment

  • Access to our Employee Stock Options

This is a full-time position with competitive salary depending on experience of the applicant. Local and expatriate applications welcome.

Contact us at careers@leflair.vn for further information.